Terms of Use
Use of Sun Connect is governed by the Sun International Acceptable Usage Policy v1.1 (signed 06 May 2024 by Anthony Leeming, Chief Executive, and Pragasen Pather, Chief Information Officer).
1. Authorised use only
Sun Connect is accessible only with valid Sun International SSO credentials. You may not share your account or credentials (AUP 4.3.1). Lock your computer when leaving it unattended (AUP 4.11.2).
2. Your responsibility
You are responsible for all activity performed under your account (AUP 4.1.1 – 4.1.5). Per the policy: "Ignorance is not an excuse" — you are expected to know and follow the Acceptable Usage Policy.
3. Prohibited activities
All activities prohibited by AUP 4.2.1 are prohibited on Sun Connect, including unauthorised access, malicious code, harassment, and any unlawful conduct.
4. Information classification
Information handled in Sun Connect must be treated according to its Sun International classification (Public, Internal, Confidential, Restricted). Do not paste Confidential or Restricted information into fields not intended for it.
5. SaaS and AI services (AUP 4.9)
Do not submit Sun International personal information, financial data, cardholder data, application source code, secrets, or Confidential information to unapproved SaaS or AI services. Only services approved by Sun IT and the Information Officer may process Sun data.
6. Monitoring (AUP 4.13)
Sun International monitors use of its systems, including Sun Connect, to protect company and personal information and to investigate suspected policy breaches.
7. Incident reporting (AUP 4.14)
Report security or privacy incidents immediately to:
- IT Service Desk — servicedesk@suninternational.com
- Information Officer — informationoffice@suninternational.com
- Cyber Security — cybersecurity@suninternational.com
8. Termination
Access to Sun Connect ends when your Sun International employment or engagement ends, or earlier on breach of the Acceptable Usage Policy (AUP 4.11.6).
9. Governing law
These terms are governed by the laws of the Republic of South Africa.
Note: Sun International's public guest services (hotel bookings, loyalty programme, etc.) have separate terms and conditions published at suninternational.com/terms-conditions. Those terms do not apply to internal applications such as Sun Connect.